Insight Global is actively searching for a passionate Customer Service Representative to join the esteemed team at one of Canada’s leading banking institutions. This role presents a fantastic opportunity for immigrants looking to embark on a fulfilling career path in the financial sector. The selected candidate will play a crucial role in providing exceptional service to our third-party advisors, assisting them with inquiries related to diverse financial products. Communication channels will encompass email correspondence and inbound calls. Operating hours for this team extend from 7 a.m. to 7 p.m., necessitating flexibility for rotational shifts as required.
who can apply
1.Candidates must be legally authorized to work in Canada
2. A high school diploma
3. Work Experience
Required Skill and Experience
Excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
Strong ability to prioritize and manage competing tasks and responsibilities efficiently.
Proficiency with technology, including familiarity with common software applications and the ability to adapt to new technologies quickly.
Demonstrated experience in problem-solving, with a track record of effectively resolving issues and addressing challenges.
Completion of a post-secondary degree or diploma in a relevant field, providing a foundation of knowledge and skills applicable to the role.
Benefits Package:
Employees in this role will be eligible for a comprehensive benefits package starting on the 31st day of employment.
The benefits include:
Medical, dental, and vision insurance coverage to support employees’ health and well-being.
Health savings account (HSA), flexible spending account (FSA), and dependent care flexible spending account (DCFSA) options to help manage healthcare expenses.
Access to a 401k retirement account with employer matching, enabling employees to save for their future.
Paid sick leave and/or other paid time off in accordance with applicable laws, providing employees with the opportunity to take time off when needed while maintaining financial stability.
This benefits package underscores our commitment to supporting the well-being and financial security of our employees, ensuring that they can thrive both personally and professionally in their roles